Hi, I’m Claire.

Program pathfinder.

Operations ace.

Media pro.

Data devotee.

My specialty is curating the practices, tools and information digital teams need to streamline work, serve customers and push the business forward.

Let’s connect on how I can be of service.

Grab My Resume

Stats

8x

Program Services Scaled

Product Growth and Project Management

120+

Dashboard and Delivery Interfaces Generated

Analytics, Revenue Strategy and Team Enablement

6x

Redundant Actions Slashed

Program Management Overhaul

500+

Clients Served

Content Marketing and Sponsorship Management

Sample Clients

SAP · AWS · Capital One · Workday · Deloitte · T-Mobile · Tiffany & Co · Teradata · The Macallan

Skills

  • Program, Operations and Project Management

  • Content, Marketing, Media and Biz Tech

  • Customer Success

  • Team Intelligence, Workflow, Tool and Practice Enablement

  • Data Sourcing, Analysis, Delivery and Insights

  • Business and Product Strategy

  • Contracting and Compliance

Adbook · Airtable · Asana · Bombora · Brightcove · ChatGPT · CMS · Contalto · Excel · Google Ad Manager · Google Analytics · Google Workspace · JIRA · Looker · Media Radar · Monday · Qualtrics · Quantcast · Salesforce · Sketch · Slack · Smartsheet · SQL ·

Adbook · Airtable · Asana · Bombora · Brightcove · ChatGPT · CMS · Contalto · Excel · Google Ad Manager · Google Analytics · Google Workspace · JIRA · Looker · Media Radar · Monday · Qualtrics · Quantcast · Salesforce · Sketch · Slack · Smartsheet · SQL ·

My Approach

  • Cultivate and strategically feed information to stakeholders who need it at their fingertips to be more successful — and competitive.

  • People. Need. Facilitation. Develop practices and platforms that empathetically assist and cover natural human error points.

  • Clearly define and track KPIs for customer and internal success measurement.

  • Offer clean self-serve avenues for teams and customers alike with AI assistance and on-demand support.

  • Build continual feedback loops to support ongoing improvement.

Enablement to Empowerment

  • Prioritize data tracking and analysis for strategic assessment.

  • Tap AI and machine learning to find patterns you didn’t even think to map.

  • Aid — and question — interpretation methods and methodologies. Make them transparently defensible upon scrutiny.

  • Instill cross-org governance for usage standards, privacy and compliance.

Data Dexterity: Art and Science

  • Question the TWID (The Way It's Done). Is it optimally serving the business, customers and the team?

  • Actively collaborate at the leadership level on the "how" of the business as much as the "what" to root out inefficiencies, forge clean pathways and hold teams accountable for positive change.

  • Tap ever-smarter and simpler tools and practices for team members to thrive in their roles and delight customers.

  • Form common structure with built-in flexibility to create order without rigidity. Build in controls where paramount, as in safety and compliance.

Friction Busting

Kudos From Colleagues

“Claire's intelligence and strategic thinking are truly inspiring, but what stands out even more is her empathy as a leader.

She has a unique ability to listen, understand, and motivate a team, always pushing forward with a clear vision. Her forward-thinking approach made our team's work more impactful.

— Cara Gilmartin, Director, Co-op Service & Enablement, Bombora

“After Claire took over project management, I was able to focus on my core job instead of spending hours chasing information on status and next steps.”

— Nick Clunn, Associate Managing Editor, Content and Design Studio, Forbes

“I often find myself asking how Claire would handle a certain situation.”

— Allison Rickert, Executive Director, Program Management, Forbes

What Else I’m Into